Where did the name "Relish" come from?
We hear this a lot, so thought we should just include it on the page! When creating the concept of our company, we knew we wanted it to be a fun place, a place where people could add their own touch and style to their invitations. We kept thinking of words for "toppings" as well as words for "enjoying it". We felt it was God-inspired when we found a word that meant both of those things! The "Get" is because Relish was taken as a website by a restaurant - wierd huh? Plus, you know you want to GET it now!

How long does an order take to process?
Your order will ship within 10 - 14 business days from the date of proof approval. (if ordering an iBuilder invitation and approving online only, your order will ship within 10 - 14 business days after you place the order). We do not offer Rush Orders since our turn-time is one of the quickest in the industry, especially for customized invitations. Since we have so many different options we offer so that you may personalize your invitation, we often may not have an item in stock. Therefore, we can only guarantee our standard 10 - 14 business day processing time. If you are in a real jam, call us and we'll see if we can expedite your order. We can also expedite your method of shipping.

How does the proofing process work?
If you are ordering an iBuilder invitation, you will be able to approve your design online immediately. If you are ordering other items from our E-Commerce store, or if you have ordered a PDF in iBuilder, the shipping date is within 10 - 14 business days after the date you place the order - MINUS the number of days it takes for you to approve the PDF proof we send you (note: the days it takes to get the proof to you does not count against you - those are part of the 10 - 14 business day turn). We will send you a digital PDF and then it is your responsibility to reply with a sign-off. If you requested a hard proof, we will require a hard signature. You may do this by fax to expedite the process. The shipping date for orders with hard proofs is within 10 - 14 business days after the date you place the order - MINUS the number of days it takes for you to approve the proof.
*NOTE: To save time & money, we recommend ordering mini-samples of the iBuilder invitation you design. These are cheap (even free during wedding seasons!)

What paper weight is the stationery printed on?
All our products are printed on high-quality stock. Learn all about our new 2009 "Paper Standards" in the About Us section or by CLICKING HERE.

How is your stationery printed?
All of our products are now printed at the best industrial printing companies. Learn all about our new 2009 "Printing Standards" in the About Us section or by CLICKING HERE.

How can I order samples?
If you are using iBuilder, you may order individual samples of papers by clicking here. You may also go through the iBuilder process and design your invitation and click on "Order Sample" at the end of the process. If you are ordering from our Exclusive Lines, you may request a sample in the ordering area. At this time, we do not offer item-specific samples for our Save-the-Dates; Shower / Party Invites; Wedding Programs or Thank You Cards. You may call us to request general samples of these items.

Can you match my specific wedding colors?
YES, YES, YES!! We know what a challenge it can be to get everything to match / coordinate just right. As color lovers, we want you to have what you want! Learn more about our Color Matching by CLICKING HERE.

Can I place my stone anywhere I want on my iBuilder designed invitations?
Due to the technology and assembly process, this is not something we can currently offer through the iBuilder process. However, we are kicking around the option of allowing you to put the stones on yourself when you receive your order. This is a decision we have to run by several people to get it approved, so stay tuned... If this is something you would like to get information on before placing your order and we haven't made this an option yet, give us a call directly to discuss.

Do you have a physical store location?
Unfortunately, we do not. A store would not give you the same freedom and ability to do what you get to do in our software! Plus we are able to keep our costs down due to being an online store, so it all works out best for serving you. However, be sure to look for us at upcoming bridal shows and events! We would love the chance to meet you in person and for you to be able to see our products on display. Go to our News & Events page to see where we will be next!

What is the cost of postage?
Most invitations can be sent through normal USPS Mail, with normal postage rates applying. *AS OF 5/11/09, NORMAL RATES ARE $.44. However, Square invitations can not be machine-processed and therefore require extra postage. Due to recent increases in postage, they no longer have a stamp for this exact amount due to the ever-growing popularity in Square Invitations. The current rate for hand-processing is $.64 (as of 5/11/09). While standard postage may work for most of the other invitation sizes, we highly recommend spending the extra money on the hand-processing postage. The machines can occasionally tear up an invitation. If you have a stone or ribbon, it is a MUST in order for the invitations to stay in tact. We understand extra postage raises your overall budget, but if you are going to spend the money on the invitations, it is worth the extra postage to protect your investment!

Do you offer stationery for other occasions?
We have dreams of our Baby Line & Party Line. However, to best serve our current line and current customers, we have delayed the release of these lines. We will let you know as soon as we have a "due date"!

Can Relish make me an invitation from scratch?
We would be more than happy to work with you on products that are under development but not yet being offered. However, as a general policy, we do not offer customized design services. We are very busy working on creating a large variety of papers and embellishments so that you can create your own designs. If you would like something completely custom, call us and we will refer you to one of our Invitation friends!

Why is my iBuilder invitation wording is getting cut off?
Sometimes due to long names or special wording, text may be cut off in iBuilder. While we are continually improving our software, please understand that there may be some limitations. Please call us and we will help you process your order accurately, which may mean sending you a complimentary PDF proof.

Do you offer invitations in other languages?
We have had orders where a couple wants 150 total invitations, but needs 25 of them printed in Spanish. While we do not offer translation services, this is something that we can work with you on. We understand this is a growing need among couples and will serve you in this area. Just give us a call to discuss!

I ruined too many envelopes - what do I do?
Accidents happen. Call us. We will help get you more with minimal costs to you!

Can I be a sales rep for Relish?
YES! We have a program in place to work with people who want to get Relish products out there to brides: it's our RAP program. You can visit our Contact page on our website to find out more about it - or give us a call directly.

When should I mail out invitations?
The standard is 6 weeks before the event, with a preference of 8 weeks before the event if possible. The more time you allow guests to RSVP, the better.

Save-the-Dates: Do I need them? If so, when?
Save-the-Dates are becoming a more normal part of the process, mostly because brides are so excited to announce their news. The need though is questionable. The main purpose of Save-the-Dates are for couples with several out-of-town guests. This is a great way of alerting them as early as possible since they will have to make travel arrangements, which may also involve requesting time off work. You can send them as soon as you are engaged. The normal is 6 months to a year before the date of the event. If you have a very short engagement, they may not prove to be valuable.
*NOTE: Due to the difference in price for Save-the-Dates versus full invitations, some brides with smaller budgets are using save-the-dates as an alternate to actual inviations.

What should I set as the "RSVP by" Date?
A minimum of 2 weeks prior to the date of the event, with a preference of 3 weeks before the event if possible. The more time you allow, the better it is for your event planners and caterers. Be sure to double-check with your venue / caterer to see what their RSVP timeline is.

How many invitations do I need to order?
The standard is 1/2 the numbers of guests you are inviting to the wedding. If you are inviting a total of 300 guests (including spouses and children), then you should order 150 invitations. This will account for singles and families and overs for invitation mishaps.

How many wedding programs should I order?

Take the number of invitations ordered (see above) and times this number by 1.5. You may have more or less, but it's a great estimate. You don't need programs for every single guest - children will just rip them up and not all men care to take one. I've seen lot of these get wasted along with the money they cost to make them. The Xs 1.5 invitations is a great rule to go by.

Do I put where we are registered on the invitation?
NO. A resounding no. Coming from a background with etiquette parents, I can tell you this is very frowned upon. The key is to get the information out in the shower invitations and through your family and friends. People will constantly turn to them to ask what to get you. You will get plenty of great gifts without breaking etiquette to do it!

One or both sets of parents are divorced.
How can I make that work on the invitation wording?

The proper etiquette is to list the Father's Name and his spouse's name (if applicable). Then on the next line, list AND. Then the next line should read the Mother's Name and her spouse's name (if applicable). If you have a lot of extra information, call us and we will configure the text for you and send you a complimentary PDF proof.

Should I use my maiden or married name / initial on the thank you cards?

If you are sending out thank you cards before the wedding takes place (after showers, etc), it is appropriate to use your maiden name / maiden initial. Any thank yous that go out after the wedding should have the married name / married initial. If you want to simplify and save and you plan to send thank you cards out at both times, purchase simple thank you cards with just a design on the front or a card that simply says thank you or a card with just your first names on it.

When should we send out thank you cards?

The old standard still primarily stands true today: guests / gift givers should receive thank you cards no later than 4 weeks after the wedding ceremony. Other etiquette states that you should hold this standard true not only for the wedding but for the showers as well. In other words, you should send out thank you cards after each shower. However, in today's world of busy, working women this is definitely a standard that can be thrown by the wayside! If you have the time and you want to do this, then great! Otherwise, just send all the thank you cards out within 4 weeks after the ceremony in one big batch. Just be sure to keep track of all the gifts you get along the way!

Got more questions? Call us and we'd be glad to help you out in whatever way we can! Who knows - your question may end up here in the future!